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Criteria 1

Relevant & in operations:

How does your nomad coliving brand and community reflect the interests and needs of digital nomads and remote workers?

Criteria 2

Branding & marketing:

What is / what has been your marketing, communications and branding process and strategy? What are some of the innovative marketing, communications and branding techniques you use as a nomad coliving brand?

Criteria 3

Spatial design & architecture:

What are the innovative / sustainable building, design, construction and technology methods used for your building(s)? How does your spatial design foster wellbeing, social interaction and community engagement?

Criteria 4

Impact & sustainability:

How do you embed social, environmental and economic impact into your nomad coliving business, operations and community management? How does your nomad coliving brand and community engage with local communities / neighbours? How does your business measure and report on its impact and sustainability?

Criteria 5

User & community experience:

How do you foster authentic engagement, social interaction and a strong user and community experience between residents? How do you measure customer satisfaction, resident engagement and user and community experience? Please provide us with specific user data and insights (e.g. impact measures, testimonials, NPS scores, referral rates, retention rates, etc.)

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Submission for
Interior & Furniture Design

THE FIZZ Leiden

Applicant Details

Company
International Campus GmbH
Industry Sector
Student Housing

Submission Details

Project Name
THE FIZZ Leiden
Project Description
We design urban living spaces according to the needs of our customers and their life situations.​ All in all, THE FIZZ Leiden well ties in our ambition of Healthy Urban Living, where a healthy lifestyle and mutual connection of people, is at the heart of all design and furniture decisions.
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Criteria Answers

Criteria 1

Relevant & in operations:

How does your nomad coliving brand and community reflect the interests and needs of digital nomads and remote workers?

Answer

Comfort and Affordability in Nature’s Embrace Visitors consistently appreciate the well-equipped and affordable apartments and studios, perfectly complemented by the breathtaking natural beauty and authentic surroundings of Lenk. The lush greenery, abundant wildlife, enchanting waterfalls, serene lakes, and vibrant Alpine flora create a spectacular and unforgettable rural experience. This combination offers the perfect balance of comfort and privacy, allowing residents to relax and find peace of mind.

Privacy and High-Speed Connectivity for Remote Workers Remote workers value their privacy in spacious apartments featuring well-equipped kitchens and ensuite bathrooms. High-speed internet, available in both private and shared spaces, is a necessity that ensures they can work efficiently and without interruption.

Inspiring Community for Digital Nomads Digital nomads discover an inspiring community with numerous activities that cater to both individual pursuits and communal experiences. Like-minded individuals can spend quality time together, learn new skills, and share their passions, fostering a vibrant and supportive network.

Activities to Nourish the Body and Soul A variety of activities such as hiking, yoga, walking, cycling, cooking, and exploring the beautiful nature of Lenk invigorate the spirit and heal the body. These activities encourage residents to engage with their surroundings and enhance their overall well-being.

Safety and Privacy as Core Values Safety and privacy are fundamental features of Lenk, providing a secure and tranquil environment for all residents. This focus on security ensures that everyone can fully enjoy their rural living experience without concerns.

Commitment to Regenerative Living The Lenk coliving project is committed to principles of regenerative living, promoting sustainable practices that harmonize with the natural environment. This commitment attracts individuals who are passionate about living in a way that supports and enhances the ecosystem around them.

Muppy addresses the unique needs of the shared living sector by offering flexible rental terms, high-quality design, and central urban locations. We prioritize creating community-focused environments that foster social interaction and shared experiences. Our marketplace stands out due to several key factors: Flexible service and technology integration: We offer a seamless user experience with technology integrated into every aspect, from booking to key management and problem reporting. Our platform is designed to be intuitive, reducing complexity and making the discovery and booking of coliving spaces straightforward. Caronte PMS (Property Management System): Our custom PMS streamlines coliving space management, continually adapting to market needs to improve operational efficiency and boost sales. In-House Development Team: Our dedicated team of software developers is creating an advanced AI algorithm for resident matching, optimizing compatibility among colivers to enhance community harmony and satisfaction. Focus on Innovation: We leverage cutting-edge technology and continuous development to stay ahead of industry trends, providing innovative solutions that set us apart from competitors. Our technology-driven improvements ensure we offer unique features and a superior user experience. National Presence and Community Approach: As the first national operator in five major Spanish cities (Madrid, Barcelona, Valencia, Alicante and Málaga), we cater to colivers who love to explore. We focus on building vibrant, community-oriented living environments, facilitating social connections and fostering a sense of belonging and shared purpose.
As the world’s largest flexible housing company, Habyt distinguishes itself through an unwavering commitment to innovation and quality. Our mission emphasizes creating modern, beautifully designed living spaces that prioritize flexibility and convenience, catering to the evolving needs of our tenants. Our in-house teams work collaboratively to ensure consistent quality across all properties, from high-quality buildings and amenities to beautiful design and prime locations. This dedication results in high occupancy rates and customer satisfaction. Long-term innovation is fostered by continuously exploring and implementing new living concepts. Our ability to adapt to market trends and tenant needs sets new standards in the shared living and real estate sectors.
In 2023, Habyt undertook a rebranding initiative in collaboration with DesignStudio. This effort was aimed at building a cohesive and global brand, setting guidelines for the whole business. The rebranding defined a new purpose: "Your next move, unlocked." This purpose serves as a flexible foundation to cater to Habyt's two main audiences: tenants and landlords. The brand strategy is rooted in this practical approach and draws inspiration from architectural floor plans. This toolkit is highly utilitarian and functional, and focuses on guiding users while illustrating Habyt's adaptability to meet individual needs. Three months after the new brand launch, Habyt announced raising €40M in Series C funding, a significant investment to enhance the brand’s tech platform and expand the business, further supporting its scaling operations.
As the world’s largest flexible housing company, Habyt distinguishes itself through an unwavering commitment to innovation and quality. Our mission emphasizes creating modern, beautifully designed living spaces that prioritize flexibility and convenience, catering to the evolving needs of our tenants. Our in-house teams work collaboratively to ensure consistent quality across all properties, from high-quality buildings and amenities to beautiful design and prime locations. This dedication results in high occupancy rates and customer satisfaction. Long-term innovation is fostered by continuously exploring and implementing new living concepts. Our ability to adapt to market trends and tenant needs sets new standards in the shared living and real estate sectors.
In 2023, Habyt undertook a rebranding initiative in collaboration with DesignStudio. This effort was aimed at building a cohesive and global brand, setting guidelines for the whole business. The rebranding defined a new purpose: "Your next move, unlocked." This purpose serves as a flexible foundation to cater to Habyt's two main audiences: tenants and landlords. The brand strategy is rooted in this practical approach and draws inspiration from architectural floor plans. This toolkit is highly utilitarian and functional, and focuses on guiding users while illustrating Habyt's adaptability to meet individual needs. In addition to this rebranding, we leverage several innovative tools, from SEO optimizations and AI to relevant and informative content that supports our users' journey, every step of the way.
Our clients are amazed by the ease of Boom's application in their planning process. Since Boom is based on the approach of a Genotype ready-made architectural model. The outcome is a Phenotype; location specific model without the hassle of a custom made Project Design. Efficiency, speed and cost-saving is the strongest proposition Boom can offer.
CIVIT’s branding strategy is designed to build a movement, the CIVIT Nation, centered on the aspirational role of the global citizen. Our goal is to raise awareness of the importance of sharing and its growing centrality in our lives, given the various global challenges we face. - Building a Movement: We focus on creating a deeply engaged and passionate community, fostering a strong sense of identity and belonging among our members. We aim to create a movement where people feel connected, inspired, and committed to our shared vision and values. - Research and Inspiration: We conducted thorough research to understand what it takes to bring the world together towards a common goal. We took inspiration from religion, civic groups, fraternities, and scouting to identify the elements necessary to develop a brand powerful enough to resonate and unite strangers worldwide. - Collaborative Conceptualization: We worked with Spatial Experience to conceptualize our initial product and define our brand identity. Over time, as we focused more on technology and artificial intelligence, our brand evolved to embrace a more tech-forward approach with a futuristic feel. - Visual Identity: Our new color scheme, featuring Galactic Blue, Neon Green, Digital Teal, Space Gray, and Cosmic Purple, represents our vision of a connected, creative, and sustainable future.
Although CIVIT Navigator is at the MVP stage, the feedback from potential clients, particularly Propolis, a coliving developer/operator in Miami with 8 properties (250+ beds) and several more in the pipeline, has been very positive. Propolis has expressed strong interest in integrating CIVIT Navigator into their operations to enhance community management and operational efficiency. Upcoming pilot projects with Propolis and other partners will provide critical data and testimonials, validating our AI-powered community manager’s ability to streamline operations, enhance resident experiences, and optimize resource utilization.
Our strategy focuses on building a strong brand identity through core values of innovation, community, and growth. Omnichannel Storytelling: We follow a strategy focused on branding with omnichannel storytelling. This ensures a consistent brand narrative across all channels, emphasizing our values of innovation, community, and growth. Full Experience Creation: We focus on creating a full experience in the house by tailoring the customer journey for our members from the moment they arrive. This includes personalized welcome experiences and ongoing community integration. Social Media and Channels: Digital Presence: Active engagement on Instagram, Facebook, and LinkedIn, sharing engaging posts, member stories, and event highlights. Metrics: Instagram Engagement Rate: 3.5% Facebook Engagement Rate: 2.0% LinkedIn Engagement Rate: 4.5% Physical Presence and Alliances: We form alliances with other entrepreneur communities and places to enhance our reach and create meaningful connections. Customer Success in House: We focus on community-building activities to foster a strong sense of belonging and support among our members. Social Club Sessions: Playground Sessions: We help entrepreneurs of any kind boost their network through events and content creation. We offer space for hosting events, co-creation, and photoshoots to enhance their projects and create media presence. Team as Part of the Community: All our team members are also part of our community, with some living in the space. This provides firsthand insights into our members' experiences and enriches our practices with an international perspective. Innovation-Oriented: We follow an agile methodology—documenting, testing, prototyping, reviewing, and improving with flexibility. This helps us continuously enhance our offerings and respond to member needs. Events and Local Partners: We partner with companies and other entrepreneurs to create both member-only and public events, enriching our community experience. Consistent Branding: All our processes and touchpoints follow the tone, image, and vibe of our brand, ensuring a cohesive and immersive experience. Market Research: We constantly conduct industry research and use social listening tactics to stay ahead of trends and respond to community needs.
MILESTONE Student Living reflects the interests and needs of students by prioritizing customer-centric and data-driven decisions. The brand aligns booking periods with academic calendars, introduces early bird offers, and facilitates local experiences, ensuring that students feel like locals rather than tourists. MILESTONE also leverages insights from residents through local brand ambassadors to better understand and meet student needs.
Our values, mission, and vision are centered around providing hassle-free, high-quality living options that cater to the diverse needs of students and young professionals. By focusing on customer-centricity and data-based decisions, MILESTONE Living fosters long-term innovation and impact within the shared living and real estate sectors. Our strategic process involves the Double Diamond approach, which helps in ideation, business development, and refining our value proposition to stay relevant and impactful.

Iterum is dedicated to disrupting the $1 trillion household appliance market, by providing a more sustainable, hassle-free and cost-efficient appliance management solution for large property managers and investors through two innovative B2B products: Appliance-as-a-Service (AaaS) and Iterum IQ platform.

Sustainability is at the core of Iterum’s circular economy leasing model. This business model can lead to a 40% extension in appliance lifespan and helps to reduce operational carbon by 25%. For each 100 co-living studios, the overall operational carbon savings over 5 years is equivalent to 25.2 flights from London to New York.

The business model also facilitates up to 95% cost reduction of upfront CapEX and up to 30% reduction of whole-life cost over a 5 year period.  

The hassle-free model also leads to increased tenant satisfaction due to higher-end products, reduced downtime of appliances, and also ensuring a quicker response time with Iterum’s 48-hour repair or replacement service.

How does your shared living business and brand stand out from the rest? Underpinning the VervLife approach to operating co-living communities however are the following consistent factors: Commitment to ESG: VervLife operates to pending BCorp standards and is expected to achieve fully certified status in Q4 2024. VervLife has a robust approach to carbon management in operation via a bespoke carbon dashboard and has also developed a bespoke resident wellness index which measures levels of wellness on a community-by-community basis. Technology: VervLife has assembled a specialist co-living technology stack that facilitates leading edge approach member journey and engagement Verv:Lab: Verv:Lab is our creative and cultural team which builds brands, marketing strategies and cultural / events programmes for our communities. Our Verv:Lab specialists support our on-site teams with ideation and delivery of high-production value and engaging events which drive retention and enhanced satisfaction scores. How has this resulted in strong occupancy rates and customer satisfaction? VervLife’s occupancy rate across it’s stabilised co-living communities fluctuates between 97%-99%. Customer satisfaction is also consistently high, with data points on following slides.How has your brand successfully scaled its operations while maintaining relevance and quality across multiple locations? A comprehensive commitment to culture and developing and retaining talent. Co-living is a nascent sector in the UK and so operations specialists with experience in co-living low in numbers. As a response to this our strategy is recruit from diverse but adjacent sectors and then train new recruits thoroughly in the unique aspects of managing co-living communities and the members that live in them. Each one of our communities, alongside the brand guideline, has an operational brand playbook’ that we develop which provides practical guidance for the on-site teams on how to deliver the brand. This includes guidance on member engagement, operating procedures, vision, mission and values and community engagement / stakeholder relations. Our technologies have also allowed us to scale effectively and efficiently. Our leading member’s engagement portal and app is flexible and is tailored for individual communities.
Yes, the building was delivered on time and on budget, even so it had to deal with supply chain challenges during the pandemic. Yes, the building has been opened in 3 consecutive phases, based on building completion during each phase the occupancy exceeded expectations. HWKN's mission to create for the younger generations, emphasizing affordability and a community aspect, has been integral to the success of the project. By focusing on these principles, HWKN has managed to attract a diverse and vibrant community of residents who appreciate the sense of belonging the spaces offer. This approach not only enhances the living experience but also contributes to high occupancy and resident satisfaction.
Hmlet Community ・Hmlet offers a self-organized community, providing a safe environment where you feel like you already have friends even in a new place. ・In the group chat for residents, we create an environment where residents can accept and implement suggestions from each other. Hmlet Hospitality (Japanese hospitality to Hmlet's residential life.) ・Japan is often said to be a country where communication in English is challenging. However, at Hmlet, most of our staff, including community managers, are bilingual or more and can provide swift multilingual support. Japan is known for its excellent personal service and prompt, on-time service. ・Hmlet's management team is dedicated to responding to resident issues in the spirit of Japanese hospitality.
Ref. Presentation.
Our schemes are our legacy. We are extremely proud of what they achieve and the quality of co-living accommodation they provide. Our pipeline sites are exciting and will deliver a better and better resident experience whilst redefining the level of quality that can be achieved by the sector.
UKO Erko is a coliving space situated in Erskineville, Sydney, ranked the most liveable suburb in Australia by ABS in 2021. Close to transport hubs, café’s, shopping village and restaurants it features 34 self-contained studios, each ranging from 18-27 sqm, designed to ensure a refined, considered, and comfortable living experience. Each unit provides individual bathroom, cooking facilities and high-speed internet. Communal areas also provide shared dining, studying, and entertainment areas to allow residents to socially connect with other residents, encouraged through regular organized events by the community host. A leafy garden area with a barbeque allows for outside entertaining and there is ample bike storage for local transportation. Sydney is a relative newcomer to coliving and this project is designed to set a benchmark for future coliving spaces. There has been careful consideration in creating an identity to make this a unique icon within the local community, enabling each communal space to have an identity, each floor to have an identity and each apartment to have an identity. Internally each apartment is designed to gives a sense of spaciousness while still delineating the functional space within. Despite trying to create these unique identities there is still an emphasis on sharing, socialising and being part of a community. As Sydney is a high migration area this is trying to embody the spirit of multiculturism, with the sharing and socialising of cultures within this small space, in the hope that this may permeate into the broader society.

During the design process we have designed a THE FIZZ brand book, room tool kit, interior design guidelines, as well as signage​. The interior designers used these tools to design interiors.

In response to Dubai's challenges of loneliness, entertainment accessibility, and costliness, we are dedicated to creating opportunities for our guests to connect, network effectively, and seamlessly enjoy both work and leisure through engaging events, social networks, and community chats. Additionally, we prioritize fostering an environment of community, ownership, and safety for residents, staff, and locals. Our engagement with the local environment and neighbors includes cultural events such as the celebration of religious and governmental holidays, iftar dinners, and educating guests about local traditions and regulations. We also promote unique experiences for UAE visitors, such as desert excursions, traditional dances, and music. These initiatives underscore our commitment to integrating with and enriching the broader community. Community stories related to our guests' engagement to the community are presented in the accompanying presentation.

Variand Furniture demonstrates cost-effectiveness and financial sustainability through its highly flexible and modular design, which allows for easy configuration, modification, and extension. This flexibility supports iterative furnishing, meaning furniture can be adapted and extended over time based on user needs.
Moreover, installation, cleaning and replacement of components is straightforward, saving time and reducing labor costs.
Manufacturing takes place in Italy, combining traditional craftsmanship with computational manufacturing techniques.

We, as operators, always work hand in hand with developers to design the best Coliving spaces for our future tenants. We approach the design of each project based on our standards, adapted to the future target and localisation. We make sure it is coherent with our business plan, for it to be financially sustainable. We study the budget from a cost point of view but also from a ""total cost"" point of view, meaning that we take into account the potential gain/cost of durability and maintenance. We always design in-house with our Design internal team, and once they determine the design concept, they work together with the Procurement team, who will make sure we find the best alternatives for each item, according to our specifications. Most of the suppliers we work with are long-term partners, and we are very much attached to their ability to match our criteria, particularly in terms of quality, durability and environmental impact. Most of our suppliers are based in Europe, mainly in France and have a solid ESG policy.

Criteria 2

Branding & marketing:

What is / what has been your marketing, communications and branding process and strategy? What are some of the innovative marketing, communications and branding techniques you use as a nomad coliving brand?

Answer

The Swiss Mountain Village coliving project in Lenk has crafted a comprehensive marketing and branding strategy to effectively communicate the unique benefits of rural coliving and regenerative practices. Key elements of our strategy include: Partnerships and Influencers - Andy Stofferis Partnership: Collaborating with Andy Stofferis, an experienced digital nomad and marketeer, who aims to establish an Alpine hub for digital nomads in the Swiss Alps. His extensive network and influence in the digital nomad community significantly bolster our brand visibility. - Influencer Collaborations: Engaging with influencers who resonate with our brand values to reach a wider audience through authentic endorsements. Social Media and Digital Presence - Instagram: Utilizing Instagram to showcase the breathtaking scenery, community activities, and unique aspects of the coliving experience in Lenk. High-quality visuals and engaging content help attract potential residents and visitors. - Blogs: Publishing insightful blog posts that highlight the experiences of our residents, the benefits of rural coliving, and our commitment to regenerative practices. These blogs serve as both informative resources and promotional content. - LinkedIn: Leveraging LinkedIn to connect with professionals and digital nomads, sharing updates about our project, success stories, and insights into the benefits of rural coliving. This platform helps us reach a professional audience and build credibility. Co-Creation with Participants - Co-creation: Offering discounted stays to participants of our spring and autumn editions in exchange for their active involvement in creating content and promoting our coliving venture. This co-creation approach fosters a sense of community and generates authentic promotional material. Media Coverage - Multiple Media Channels: Leveraging coverage from reputable media outlets such as L’Echo, Euronews, Allwork, and more to enhance our brand credibility and reach a broader audience. These features highlight our innovative approach and the benefits of rural coliving.
Property Selection: Muppy operates on a rent-to-rent model, selecting high-quality properties and entire buildings in the five major cities where we are present. Our dedicated real estate team is responsible for identifying and securing these assets. using the following criteria: Rentability: Ensuring financial viability and profitability. Location: Choosing central, accessible urban areas. Project Quality: Assessing the potential for high-quality living spaces. Strategy: Aligning with our long-term goals and community ethos. Target Audience: We focus on a target demographic aged 20 to 40, primarily composed of post-graduate students, young professionals, digital nomads, and entrepreneurs. Our sales team curates the coliving experience with the help of an AI algorithm currently under development. This algorithm aids in matching residents based on compatibility, with the goal of automating this process in the future.
In 2023, Habyt undertook a rebranding initiative in collaboration with DesignStudio. This effort was aimed at building a cohesive and global brand, setting guidelines for the whole business. The rebranding defined a new purpose: "Your next move, unlocked." This purpose serves as a flexible foundation to cater to Habyt's two main audiences: tenants and landlords. The brand strategy is rooted in this practical approach and draws inspiration from architectural floor plans. This toolkit is highly utilitarian and functional, and focuses on guiding users while illustrating Habyt's adaptability to meet individual needs. Three months after the new brand launch, Habyt announced raising €40M in Series C funding, a significant investment to enhance the brand’s tech platform and expand the business, further supporting its scaling operations.
At Habyt, we understand that housing is a significant aspect our users’ lives. Our mission is to facilitate a seamless journey by unlocking all the necessary information they need at every stage, from the moment they begin searching for accommodation to the experience of moving and settling into a new city. Our users play a pivotal role in shaping the Habyt brand, and their experiences and needs significantly influence our approach to shared living. We prioritize clear, informative, and transparent communication, which not only reflects our core values but also resonates deeply with our users. Our utilitarian and functional branding is a direct response to the desires of our community for straightforward and accessible information.
In 2023, Habyt undertook a rebranding initiative in collaboration with DesignStudio. This effort was aimed at building a cohesive and global brand, setting guidelines for the whole business. The rebranding defined a new purpose: "Your next move, unlocked." This purpose serves as a flexible foundation to cater to Habyt's two main audiences: tenants and landlords. The brand strategy is rooted in this practical approach and draws inspiration from architectural floor plans. This toolkit is highly utilitarian and functional, and focuses on guiding users while illustrating Habyt's adaptability to meet individual needs. Three months after the new brand launch, Habyt announced raising €40M in Series C funding, a significant investment to enhance the brand’s tech platform and expand the business, further supporting its scaling operations.
At Habyt, we understand that housing is a significant aspect our users’ lives. Our mission is to facilitate a seamless journey by unlocking all the necessary information they need at every stage, from the moment they begin searching for accommodation to the experience of moving and settling into a new city. Our users play a pivotal role in shaping the Habyt brand, and their experiences and needs significantly influence our approach to shared living. We prioritize clear, informative, and transparent communication, which not only reflects our core values but also resonates deeply with our users. Our utilitarian and functional branding is a direct response to the desires of our community for straightforward and accessible information.
Common City Development has developed the Boom Housing Collection in order to respond to the desire of 'wanting to develop Affordable Housing at a higher speed, with Higher Quality and at a lower cost'. This is exactly what Common City has developed in their Boom Proposition. Boom foresees land-owners, developers and Urban planning officials in a wide variety of Ready-made Architectural Designs (Genotypes). these design can be applied to a wide variety of locations to make location-specific implementations. Since the Boom approach starts with PreDesigned 3D-BIM models, we can quickly analyse and investigate the financial feasibility of a project Initiative. Especially in the very uncertain initiative phase of a development, we can offer a high level of control and prediction. Especially this level of control and prediction will lower cost and substantially increases quality. That's what our clients are in great demand for.
CIVIT’s branding and marketing strategies are continuously shaped by the feedback and influence of our audience: - Community Feedback Loops: We gather feedback through numerous surveys, discovery calls, and direct interactions to ensure our services and communication strategies reflect the needs and preferences of our community. - User-Driven Evolution: Our users play a central role in shaping the CIVIT brand. Their insights inform our service offerings, community activities, and overall brand direction. - Core Values: Community: Building strong, inclusive, and supportive communities. Connectivity: Ensuring that residents are always connected and never feel lonely. Sustainability: Promoting eco-friendly practices and sustainable living. Collaboration: Fostering a collaborative environment where residents can thrive together. Inclusivity: Embracing diverse cultures and lifestyles. Adaptability: Ensuring our services and platform can adapt to the changing needs of residents. Resilience: Building a resilient community capable of facing challenges together. Transformative Growth: Helping individuals and communities to grow and transform. Our values and the influence of our users help us stay aligned with our mission and continuously improve our branding and marketing strategies.
Tenants in shared living spaces face several challenges: 1. Finding Compatible, Trustworthy Roommates, Spaces, and Experiences: Tenants need reliable systems to connect with like-minded individuals and suitable living arrangements. 2. Getting Familiar and Integrated Quickly: New residents often struggle to acclimate to their new environment and community. 3. Isolation and Weak Community Ties: Loneliness and lack of strong social connections are common issues. 4. Coordinating Shared Spaces: Effective management of shared areas requires seamless coordination. 5. Navigating Unregulated Properties and Spaces: Tenants need clear guidelines and support to manage unregulated living conditions. Property operators also face significant challenges: 1. Curating Community in Shared Spaces: Ensuring a cohesive and engaging community experience. 2. Managing Diverse Tenant Needs: Catering to a variety of resident requirements and preferences. 3. High Turnover and Smooth Transitions: Reducing attrition rates and facilitating smooth transitions for incoming and outgoing residents. 4. Maintenance, Logistics, and Resource Coordination: Efficiently managing operational tasks and resources. 5. Revenue Optimization and Reducing Costs of Operation: Maximizing profitability while minimizing operational expenses. CIVIT Navigator addresses these needs by providing: 1. AI-Driven Insights for Space Management: Optimizing space utilization to boost revenue. 2. Tailored Community Activities and Support Systems: Engaging residents and fostering loyalty. 3. Automated Scheduling and Maintenance: Simplifying operational tasks and reducing administrative overhead. 4. Real-Time Feedback and Adaptation: Continuously improving the living experience based on resident feedback. 5. Decentralized Community Governance: Promoting self-management and community-led initiatives, reducing the burden on operators.
Team Integration: Our team members live and participate in the community, providing firsthand insights and fostering a closer connection with members. Customer Success Position: We've established a dedicated role to enhance service quality and ensure feedback is systematically gathered and addressed. Community Manifesto: This document guides our community's values and practices, reflecting collective feedback and ensuring alignment with member expectations. Ticketing System for Maintenance: We use a structured system to efficiently handle and resolve maintenance issues, ensuring a responsive and organized approach. Experience Feedback: Regularly collecting and analyzing member feedback on their experiences to identify areas for improvement. Round Table and Community Meetings: Holding regular meetings to discuss and agree on community guidelines and address any concerns, fostering open communication. Strategic Importance of Feedback: Extensions and word of mouth are key channels for us, making continuous feedback integration vital for our growth. Stay connected methodology: We have a WhatsApp based community for former colivers and members of the community where we stay in touch closely to allow connections and improve our service according to their behaviour and trends our star members follow. By embedding feedback mechanisms into our daily operations and strategic planning, we ensure that our branding and marketing strategies remain relevant and effective, always aligned with our community's needs and preferences.
MILESTONE’s marketing, communications, and branding strategy emphasizes innovation and customer engagement. The brand uses early bird specials, referral programs, and personalized recommendations to attract and retain residents. Consistent messaging and brand identity are maintained through initiatives such as the MILESTONE Passport, which allows residents to travel between locations, and by collaborating with local businesses to enhance the student experience. Additionally, MILESTONE documents and optimizes events to ensure they are engaging and cost-effective.
Our branding and marketing strategy focuses on data-driven decisions to ensure the highest return on investment. Innovative techniques include early bird offers, referral programs, and local collaborations. We maintain consistent messaging and brand identity across locations by documenting and scoring events on attendance and investment, which helps optimize future engagements and maintain a unified brand experience.

- We work closely with manufacturers to ensure they produce appliances that are more energy efficient and prioritise a component-led design. This approach emphasises maintenance over replacement, promoting longevity.
- We frequently host webinars with stakeholders in the industry, including developers, investors, OEM’s, and service providers to educate the importance of sustainability within the built environment.
- With increasing IoT integration in household appliances, Iterum keeps consumers informed with real-time data, promoting energy conscious behaviours and allowing for proactive and preventative maintenance.

What is / what has been your marketing, communications and branding process and strategy as it relates to scaling operations? Each one of our communities has a bespoke marketing strategy which considers and responds to it’s local market, target demographic, product, price point and positioning. Via our research and insight into our members communities we know that co-living members choose co-living spaces due to the convenience of all-inclusive rents and the amenities their building offers, so these form key thrusts of our marketing and positioning strategies. What are some of the innovative marketing, communications and branding techniques you use as a shared living brand? Our brands are high profile co-living assets of scale in the UK which are heavily amenitised. We leverage social media content and partner with influencers to showcase our buildings and their exciting spaces. We believe on the power of resident experience when it comes to delivering on retention, rate and referrals and we run frequent referral schemes across our communities where existing residents can receive various incentives for recommending living in our buildings to their friends. How do you ensure consistent messaging and brand identity across various locations and expansion phases? Each one of our communities has it’s own bespoke brand and guideline. Our creative team at Verv:Lab support our on-site teams to activate their brands both within the building and wider community. A significant driver of brand in co-living communities is the on-site teams, and we take a progressive approach to recruiting and retaining on-site talent that aligns with our brand principles and embody the member experience we seek to deliver.
iLive Frankfurt stands out with its innovative design featuring dynamic, multiple façades and spacious terraces. The building appears in motion, adding a fun and new architectural typology to the surrounding area, in adherence with the overall message of iLive. The architecture emphasizes flexibility, offering various living options to cater to different needs and lifestyles. With natural elements like greenery on terraces and extensive social and communal spaces, iLive Frankfurt fosters a strong sense of community and belonging among residents. The idea was to create for the future- to build something that connects the younger generations in ways that student housing developments have not yet done. These thoughtful design choices ensure that iLive Frankfurt is not only visually striking but also enhances the overall living experience. Integrating insulation and a photovoltaic system in the student housing project in Frankfurt enhances sustainability. Quality insulation reduces heating and cooling energy needs, lowering costs and the carbon footprint. The photovoltaic system generates solar power, decreasing fossil fuel reliance. This approach promotes environmental responsibility and offers long-term economic benefits, making student housing more affordable and eco-friendly. This project exemplifies sustainable architecture, supporting both the environment and student welfare.
1.Events are organized based on residents' requests : The events that take place here enable residents to discover common interests, form friendships, and further develop their own hobbies. Hamlet is always there to support them 2. Enhanced customer support : User questions and issues are responded to promptly within the same day. Build trust by ensuring that residents feel comfortable using the service. 3. Community building : By building community groups, we provide a place where users can share information and exchange advice with each other. Increased interaction among users will increase reference and contract renewal engagement. 4. Regular events/surveys :Proactively collect feedback from users to help execute events & improve services. We can provide a more satisfying event lifestyle by reflecting user feedback.
Ref. Presentation.
We have developed a unique learning model which is informing the future design of co-living buildings and ensuring the highest quality resident experience is created.
Innovation in design and construction was fundamental in enabling us to achieve our vision and enhance and elevate Coliving for residents. Our role as Developer was in curating a collaborative team, defining clear priorities and championing innovation and excellence throughout the project. From the outset, we faced significant challenges at the foundation stages due to the site’s proximity to a railway track and location within a flood zone. To manage stray traction current generated by the railway and protect footings against electrolysis corrosion, our team of Engineers identified a solution of screw piles, fortecon membrane and a network of electric anodes to divert stray current. As we developed our concept design, we drew inspiration from the brick-making history and character of the local precinct. The iconic St Peters brick yards, operating between 1858 to 2007 and serving over 50 brick suppliers, resulted in an iconic red and blue brick streetscape character. Our façade plays with these brick colours, accentuated by the plinth design and segmentation into five townhouse like segments, reminiscent of the narrow format of surrounding historic worker’s cottages and townhouses. A brick cassette system was implemented alongside double and single skin brick to facilitate seamless transitions between structural and non-structural walls and brick soffit. These methods allowed for structural adaptation as well as ensuring a time-efficient construction process. Integrating these methods with metal façade elements whilst meeting stringent fire engineering requirements presented a significant yet rewarding challenge, requiring perseverance and innovation by the entire team. The interior design of the units played a pivotal role in realizing our overarching design vision for Uko Erko. Subverting the often bright, college-like aesthetic of many Coliving developments, the subdued design palette combines hotel-like luxury with the comforts of home. Our design brief was shaped by three somewhat competing objectives: 1. Creating Functional Separation: It was crucial to delineate distinct areas for sleeping, cooking, and living to emulate the functionality of a one-bedroom apartment. However, striking the right balance of openness and separation was key maintaining a sense of openness. Functional separation created innovative outcomes, such as the disengagement of the sink to the toilet/shower area in all units. This strategic decision transformed the vanity into a dual-purpose space, significantly enhancing flow and efficiency in room layout. 2. Maximising efficient storage: Efficient storage solutions were critical for maintaining a clutter-free environment. Careful consideration was given to optimizing storage without overwhelming the visual aesthetics and encroach upon the feeling of openness we aimed to achieve. 3. Prioritizing Spatial Openness: A primary goal was to cultivate a sense of spaciousness, particularly at eye-level. This involved strategic placement of furniture, fixtures, and design elements to enhance visual flow and create an inviting atmosphere. Soft, neutral tones were complemented by strategic lighting design to enhance the perception of space and create a warm, inviting atmosphere. Well-placed lighting fixtures and natural light sources were utilized to create a sense of spaciousness. The Corridor is a critical yet often overlooked component to the psychology of living, especially in a multi-residential setting. When done badly, it can contribute to a feeling of anonymity and anxiety in daily life. In this development, we prioritized the spatial qualities of the corridor as we felt it was not only an important meeting point between tenants, but a way of imbuing a sense of identity and atmosphere of community to our tenants. To achieve this, we engaged colour-theorist and artist Lymesmith to develop a coloured informed spatial strategy. Examining the interplay of our locally inspired colour palette with the qualities of light throughout the day, it was possible to use colour to add the illusion of expansion and contraction of the corridor. Lymesmith opted to add unique colours above each unit door, a subtle yet effective form of identification. A central mural on each floor created a unique form of wayfinding that moved away from the usual level numbers. Painting only one side of the corridor further expanded the sense of space as well as creating a landmark and orientation point. The mural used motifs of the local railway bridge and the local 'welcome swallow’ - representative of our residents flying in and out while the building stands still - a container for memories at specific stages in everyone’s lives.
The furniture elements are carefully selected with an eye for sustainability and circularity. ​ To guarantee a long-term product durability, the outdoor furniture are ‘three-times circular’. To support our environment, we have placed a ‘insect hotel’ in our green inner courtyard.​ All our apartments are fitted out with floor heating and cooling which are controllable by the tenants themselves. All utilities are submetered and tenants can monitor live usage of heating/cooling, electricity and water. ​ Moreover, all apartments are equipped with a ‘master switch’ which will turn off all electricity in the apartment to save energy.​ The roof at THE FIZZ Leiden is packed with solar panels, and on the roof well green sedum is applied to ensure drainage of (rain) water. The façade facing the canal is a green façade where plants are mounted.​

Community strategies:

- Partying – our community parties offer a chance to laugh and express emotions freely.

- Networking – success often hinges on strong connections. Various events and developed common areas on izzzi.life Mint facilitate meeting people who can mutually benefit each other.

- Sharing – a community chat is more than just a tool for managing information and services, it’s a hub for our guests to connect, share insights, seek advice, and offer help. Moderators set the tone with openness and courtesy, creating a safe space for requests and delightful small talks.

- “Workating” – coworking space “izzzi-working station” features both common and individual zones, and quality workspace in each apartment category were designed to seamlessly blend work and relaxation without stress.

- Joying – we aim to develop shared social networks across izzzi.life worldwide to enhance guest experiences with broader communication, virtual tours, and themed events using teleconferencing.

- Experiencing – when it comes to unique events, our guests love exploring the traditions of holidays from around the world and eagerly share ideas for future gatherings.

- “izzzi-being” – apart from keeping everything spotless and ensuring optimal rest, we prioritize our guests’ health. They can stay fit with our gym, sport courts by the pool, and rooftop areas. Plus, they get nutritious compliments like brain-boosting nuts. Our breakfast partner serves up healthy meals to start the day well.

- Collaborating – we are always finding new ways to engage our community and attract new members. Our project appeals to young and ambitious influencers who often become guests. We collaborate with tour agencies to offer personalized entertainment options. We also share only trusted recommendations from restaurants, useful apps, and ‘secret’ locations approved by our community managers.

We are tracking the number of event participants and working on improving awareness of joint activities by refining the check-in regulations and enhancing our marketing tools. These tools include a community chat, social media, website, and digital advertising displays within the building.

Variand incorporates sustainability and modularity into its products through the use of high-quality, durable materials and a design that emphasizes longevity and adaptability. The furniture system utilizes solid wood, high-quality plywood, and powder-coated sheet metal, all chosen for their durability and ease of maintenance. The modular design of the furniture pieces allows for tool-free assembly and disassembly, promoting reuse and reconfiguration.
This modularity supports a circular design philosophy by enabling parts to be easily replaced or repurposed, reducing waste and extending the product's life cycle.

We make sure our spaces are built thinking of the tenants, but also thinking of the impact on the planet. We have strict specifications in terms of environmental impact and durability for all furniture (second hand are favoured, wood must be certified FSC or PEFC, fabrics must be labelled Oekotex, derived wood must be <E1, Martingale must be above 50 000...).
We create modular spaces where the tenant feels comfortable. We surveyed our tenants last year, in our current colivings and it was confirmed that most of our tenants eat at least once a week altogether and that the kitchen bar is the most frequented place in our houses. As a result, we systematically favour an open kitchen to facilitate a modular use of the space and foster the community around this space.
We also designed our bedroom furniture set, built by a manufacturer based in Lille, France. They are of course made of certified wood, are thought to last and can fit in every space. The bed has drawers integrated, as tenants often tell us they lack storage space. It is thought (and tested!) to be solid and last years (contrary to most storage beds on the market). We also created a modular bedside table, that can also be used as storage under the desk, or an additional seat (yes, you can sit on it, and not break it, as for the desk, for that matter!). We created a series of bed headboards, fitting all room sizes and shapes, that became a must-have in our project to protect the wall and ensure a long-lasting design in our rooms. Finally, we made sure to minimise the number of different materials used for these furniture, to endure their recyclability and circularity.

Criteria 3

Spatial design & architecture:

What are the innovative / sustainable building, design, construction and technology methods used for your building(s)? How does your spatial design foster wellbeing, social interaction and community engagement?

Answer

High-End Quality Design: Featuring furniture crafted by renowned Swiss design manufacturers, Ferienlenk ensures a luxurious and sophisticated living experience. Extensive Shared Facilities: Residents enjoy access to an extensive set of shared facilities, enhancing the coliving experience with convenience and community-oriented spaces. Flexible Room Layouts: Accommodations range from private rooms with shared kitchens to 1 or 2-bedroom apartments, and even spacious chalets with up to 6 bedrooms, each equipped with an en-suite bathroom. This flexibility caters to various needs and preferences, ensuring comfort for all residents. Cozy Coliving Spaces: Common areas are designed for comfort and social interaction, featuring big screens, comfy design sofas, and other amenities that foster a welcoming and homey atmosphere. Rentables: To support a versatile and dynamic lifestyle, residents have access to rentable items such as e-bikes, cars, video equipment, and more, making it easy to explore and engage with the surrounding environment.
Muppy offers a suite of integrated features designed to enhance user experience and operational efficiency: Seamless booking process: Our platform simplifies booking with a one-time form, eliminating repetitive data entry and making the process quick and easy. Caronte PMS (Property Management System): Our PMS treamlines property management, enhancing efficiency for both operators and residents. This system is continually improved to adapt to market needs. AI algorithm for resident matching: We are developing an AI algorithm to optimize resident matching based on compatibility. This algorithm collects data from user profiles to ensure the best possible matches, aiming for future automation. Technology integration: Our platform integrates seamlessly with several technologies, including: Akiles: Smart lock systems for secure and convenient access. Sign Now: For easy and secure digital contract signing. Marketplaces: Integration with platforms like Idealista, Fotocasa, Housing Anywhere, and Spotahome to broaden our reach and simplify listings. UX (User Experience): The platform offers an intuitive interface that reduces complexity, making it easy for users to discover and book coliving spaces. Features like smart key access, automated maintenance reporting, and community engagement tools are part of our offering
Our team of expert architects, interior designers, procurement specialists, and construction managers collaborates to create beautiful, comfortable, and community-driven living spaces. Leading the industry in flexible housing, Habyt uses innovative methods to create high-density homes that enhance the advantages of shared living. Our design philosophy focuses on comfort and convenience, furnishing each private and shared space with high-quality products that are both timeless and modern. Community areas are thoughtfully decorated with unique items and artistic accents, creating inviting environments where tenants can socialize and build connections.
Our visual language at Habyt is a direct embodiment of our brand values, mission, and vision. Prioritizing a highly utilitarian design, we favor function over form to deliver on our mission: "Your next move, unlocked." Inspired by architectural floor plans, our distinct visual identity toolkit emphasizes our adaptability and global outlook, guiding users through their journey and meeting individual needs. This utilitarian brand identity enhances user and community experience by delivering straightforward, transparent, and supportive communication. By being genuine, understanding, and direct, we make it easier for users to navigate the renting process, reducing the stress and uncertainty that is often associated with finding a new home or moving to a different city.
Our team of expert architects, interior designers, procurement specialists, and construction managers collaborates to create beautiful, comfortable, and community-driven living spaces. Leading the industry in flexible housing, Habyt uses innovative methods to create high-density homes that enhance the advantages of shared living. Our design philosophy focuses on comfort and convenience, furnishing each private and shared space with high-quality products that are both timeless and modern. Community areas are thoughtfully decorated with unique items and artistic accents, creating inviting environments where tenants can socialize and build connections.
Our visual language at Habyt is a direct embodiment of our brand values, mission, and vision. Prioritizing a highly utilitarian design, we favor function over form to deliver on our mission: "Your next move, unlocked." Inspired by architectural floor plans, our distinct visual identity toolkit emphasizes our adaptability and global outlook, guiding users through their journey and meeting individual needs.This utilitarian brand identity enhances user and community experience by delivering straightforward, transparent, and supportive communication. By being genuine, understanding, and direct, we make it easier for users to navigate the renting process, reducing the stress and uncertainty that is often associated with finding a new home or moving to a different city.

Besides the speed, control and predictability of the design & development process we inherently implement our Biobased construction principles. From our mission: 'increasing high quality affordable housing while lowering our environmental impact'.
Boom starts at its core from the belief that we have to implement Biobased construction methods in your construction supply chain. We need to increase the speed of production of affordable housing. The speed should not decrease quality roof housing, neither should it have negative environmental impacts. That's why we at Common City Development have developed BOOM!
A collection of ready-made designs that can fit any location. Biobased construction for affordable prices, since our partner Architects have engineered and designed the Apartment Blocks from the knowledge of our OpenSource Boom-Handbook. Through the process of the Boom-Academy Architects have been intensively guided through their design process to maximise architectural Quality while keeping control of cost-efficiency.

CIVIT’s visual language is designed to represent our brand values, mission, and vision effectively: - Visual Elements: Our branding uses a cohesive color palette, modern typography, and compelling imagery to convey our values of community, connectivity, and sustainability. The Galactic Blue represents trust and depth, Neon Green conveys innovation and connectivity, Digital Teal adds a modern, technological feel, Space Gray provides neutrality, and Cosmic Purple signifies creativity and imagination. - Mission and Vision: Our mission to create a universal shared living platform is reflected in our global and inclusive visual identity. The CIVIT logo and design elements symbolize unity and interconnectedness. - Enhancing User Experience: Our visual language is designed to be welcoming and engaging, enhancing the user experience by making our platform intuitive and enjoyable to use. This includes user-friendly interfaces, engaging community content, and visually appealing marketing materials. - Manifesto: Our Manifesto embodies the essence of CIVIT, highlighting our dedication to creating a connected, creative, and sustainable future. It underscores our commitment to building a movement where individuals feel they belong, no matter where they are.
CIVIT Navigator enhances operational efficiency and user experience through several key features: - Streamlined Onboarding: Uses AI to personalize the onboarding process, guiding tenants through their experience and helping them quickly integrate into the community and familiarize themselves with their environment. - Dynamic Connection: Actively connects members with similar interests, fostering meaningful interactions and building strong networks. - Seamless Scheduling and Coordination: Manages logistics and schedules, coordinating people and resources efficiently to enhance community operations. - Insightful Analytics: Gathers and analyzes community feedback in real-time, enabling adaptive enhancements to community life. - Self-Management Tools: Equips members with tools to self-manage, promoting a decentralized approach and encouraging community-led initiatives. These features collectively improve operational flow, enhance productivity, and support sustainable community growth through eco-friendly practices and community-led initiatives.
Our visual language is carefully crafted to embody our core brand values, mission, and vision, ensuring a cohesive and impactful representation of Circles House. We prioritize innovation by incorporating modern and clean design elements with bold typography and innovative layouts, reflecting our commitment to forward-thinking and boutique space. Our color palette includes vibrant, dynamic colors that evoke creativity and progress - as well as an editorial but laidback approach to lifestyle. Community is another key value, represented through visuals featuring groups of people, collaborative activities, and shared spaces, all enhanced with warm, inviting tones that foster a sense of belonging and togetherness. Our mission to empower entrepreneurs is highlighted through visuals showcasing workspaces, brainstorming sessions, and entrepreneurial activities that emphasize productivity and collaboration. Icons such as light bulbs, gears, and network nodes represent ideas, innovation, and connections.
MILESTONE uses innovative and sustainable building methods, including energy-efficient practices and high-quality materials. Our spatial design fosters wellbeing, social interaction, and community engagement through co-working areas, social lounges, and event spaces, creating an environment that promotes interaction and community bonding.
We use sustainable building methods and innovative design principles to create functional and appealing living spaces. Our design fosters wellbeing and social interaction through high-quality apartments and functional common areas. To support scalable growth, we prioritize sustainability by integrating energy-saving devices and optimizing spaces for both private and communal use.
- Iterum encourages all customers to use A-rated appliances to reduce operational carbon for tenants and landlords. - We implement a circular leasing model that allows appliances to be refurbished and redeployed, extending their lifespan and minimising waste. By collaborating with investors and developers, Iterum can effectively encourage landlords to maintain this circular model, offering both financial and environmental benefits. - By utilising local supply chains, we minimise the carbon associated with the transportation of third-party sub-contractors.
What are the innovative / sustainable building, design, construction and technology methods used for your building(s) and in particular to support the expansion of your co-living portfolio? Our resident wellness index provides insight into the drivers of wellness in our co-living communities and through the data we receive we can advise our clients on how to design and deliver their buildings with resident wellness in mind. This covers issues such as natural light, air quality, noise levels, amenity spaces and interior design, community cohesion, access to supportive resources, and events and stakeholder partnerships. VervLife is a third party operator and does not own any of it’s own assets, nor is it a development manager. VervLife does however work closely with it’s developer and investor clients to advise on the design of the assets, specify building technologies and systems. How does your spatial design foster wellbeing, social interaction and community engagement? The design of our co-living assets includes a range of interior design styles and amenities. Across our co-living portfolio we have gyms, pools / sauna / steam rooms, wellness studios, cinema rooms, communal kitchen and dining areas, private dining and cooking spaces, a Petanque court, a golf simulator, co-working spaces and lounges. We have also undertaken asset management initiatives including adding self-managed and operated coffee shops an wine bars to our assets to elevate the member experience and drive peripheral income. How do you approach design and construction to facilitate scalable growth while prioritising sustainability and resident comfort? We use the data from our member wellness index and ESG dashboard to support our clients to design sustainable communities that promote resident wellbeing.
Our student housing project in Frankfurt incorporates several cutting-edge technologies to enhance sustainability, efficiency, and community engagement. High-quality insulation significantly reduces the energy required for heating and cooling, leading to lower utility costs and a smaller carbon footprint. Solar panels installed on the roof generate clean, renewable energy, decreasing reliance on fossil fuels and promoting environmental responsibility. Prefabricated bathrooms enhance construction quality and speed, ensuring precision and reducing on-site labor time. A community app facilitates easy communication between tenants and management, keeping the community informed about events and special activities, fostering a connected and engaged living environment. The building design includes a brick facade with structural elements that do not obstruct windows, simplifying construction while maintaining aesthetic appeal. Despite minimizing apartment sizes to lower the carbon content per person, the building offers a range of high-quality amenities to enhance the living experience for residents. These technologies collectively support a sustainable, efficient, and vibrant student housing community.
We survey our tenants on a regular basis, and although we don't have an NPS survey. We do have an equivalent evidence-based one. Proven customer satisfaction metrics① Almost 25% of the respondents used the service two or more times. The fact that 25% of the respondents used the service more than twice during their stay in other countries is worthy of an NPS indicator. Proven customer satisfaction metrics ② A satisfaction rating of over 90% is quite extraordinary. The fact that only 10% of the respondents gave an average rating indicates that customer satisfaction is extremely high.
Ref. Presentation.
We have a proactive approach to sustainability and make project decisions from day 1 which promote aspiring sustainable objectives. This is reflected by our B Corp Certification.
As owners, our approach in guiding the design and construction was to drive innovation and prioritise long-term sustainability at every key decision point. At the concept planning stage, we worked with the Architect to maximise natural ventilation. Creating open breezeways along both axis of the building was an efficient strategy in limiting unnecessary energy consumption. In addition, arranging apartment layouts to ensure that dead ends were replaced by vistas to surrounding greenery redefined thoroughfares as external, public areas. The thermal mass of the predominantly concrete and double-brick construction maximised acoustic and thermal performance. Informed by analysis by Environmental Engineer BSE, we implemented thermal breaks, plant thermostats and high-performance glazing units to minimise energy leakage within units. Operationally, light motion detectors and automatic daily A/C shut-off were initiated by Milijo Developments to manage ongoing maintenance. Ensuring the maximum number of solar panels possible was a priority and an array was installed across the entire roof area. This system is predicted to supply up to 30KW an hour. Where possible, we have also specified furniture made from recycled materials. Plant pots and stools made from recycled consumer plastics, as well as recycled fabric in cushions were some of the initiatives implemented to contribute to the consumer lifecycle. As owners, the long-term, sustainable reduction of unnecessary energy usage has always been a key consideration – not only fundamental to the environmental performance but ultimately our ability to ensure ongoing access and affordability to our residents. We recognise there is much more that can be done, and we are committed to continually searching for new and better ways to ensure our developments are as sustainable as possible.
From the interior design to the placement of the shared spaces, THE FIZZ Leiden takes a holistic approach to promoting wellbeing through its design.​ Multiple retreats, green areas and sports facilities will help support wellbeing and social connection of tenants, whereas indoor community areas will give them places to recharge and relax. ​ A shared inner courtyard containing several seating lounges at the center of the building and the indoor gym will help promote active lifestyle and support physical wellbeing of students.​ With its green outdoor spaces and the canal next door, THE FIZZ Leiden will allow the community to enjoy nature while being in urban area.​ THE FIZZ Leiden is shaped by the community of all people in an educational situation with their individual needs and characters. ​ Large windows throughout the building maximize the natural light and fresh air into the living areas, thus improving students’ health and concentration during learning sessions.​ Big study areas are designed as meeting point where tenants learn and interact together in a group. Smaller focus booths are for the productive sessions on their own. ​ During focused learning sessions, a versatility of community areas are available to inspire creativity – Cooking in the community kitchen, a game of table tennis or a documentary in the Movie lounge are entertainment activities to give yourself a break.​ ​

- NPS scores: Gathered via module in the PMS (Property Management System).

- Weekly analysis: Conducted according to company standards.

- Reviews discussed: In "Happiness Directorate" and staff meetings.

- Virtue-based trainings: Complement the review process.

- The NPS Fund: each employee has access to an additional fund to address guests' needs without requiring manager approval, ensuring customer satisfaction.

The NPS data and review score are presented in the accompanying presentation.

The Variand System fosters wellbeing and community through its interactive and customizable design, which encourages residents to engage creatively with their living spaces. In the coliving space WERK1.4 Coliving, over 80% of residents moved, added, or removed furniture pieces in their apartments, and over 20% exchanged furniture with other residents. This interaction promotes a sense of ownership and community as residents personalize their environments and share resources. Case studies suggest that such engagement enhances creativity and productivity, with residents able to choose from a variety of pictures and art to style their apartments and community spaces. Variand's design also includes practical features like integrated pin-strips, whiteboards, and magnetic rails, which support collaborative and creative activities.

Our coliving buildings are always designed following specific requirements: we have private units, where you have a room with a double bed, a desk and large storage, then you have your bathroom, and sometimes a kitchenette. Then we have what we call ""Semi-commons"": a living room, dining room and kitchen shared by 10 people, where you can live like at home with your extended family: you can come and have breakfast in your pyjamas there, you know all your housemates and this is your space. You can also work there or watch a movie. These semi-commons are created to make sure you have a small community within a bigger coliving building: it is easier to make friends with 10 people at once than with 200! We also add some signage, to help the community to live well together. We for example have a chore board, to split the chores, and eco-friendly tips.
Finally, we have the super-common spaces, shared by the whole residence. There we always have what we call 'a social lounge', where you can meet and play, have a drink or watch a game, we can also have a coworking space, a fitness room or a cinema room.

Criteria 4

Impact & sustainability:

How do you embed social, environmental and economic impact into your nomad coliving business, operations and community management? How does your nomad coliving brand and community engage with local communities / neighbours? How does your business measure and report on its impact and sustainability?

Answer

Sustaining Community through "Warm Beds”: One of Ferienlenk's primary goals is to maintain "warm beds" as this initiative keeps the community vibrant and provides opportunities for sustainable growth. Driving Renovation and Development: Ferienlenk is the key driver in the renovation of hotels, restaurants, apartments, and stores within the village of Lenk, ensuring continual improvement and modernization. Significant Market Presence: With a market share of approximately 25% in local restaurants, hotels, and apartments, Ferienlenk acknowledges its significant responsibility in fostering the development of the entire community. Local Partnerships and Cultural Engagement: Collaborations with local brands and manufacturers such as Lenkmilch (cheese and milk), Simmentaler Beer, and Fashion Star, as well as participation in cultural events like the Jazz Festival, strengthen community ties and promote local culture. Local Ownership and Joint Development: With over 20% local shareholders, Ferienlenk fosters joint development and growth, ensuring that the benefits of the franchise are shared within the community. Commitment to Sustainability Metrics: Ferienlenk consistently measures and reports on infrastructure utilization, CO2 emissions, energy consumption, and investments in existing buildings. This practice has been maintained consistently for the past 14 years. Values of Transparency and Honesty: Transparency and honesty are core values driving Ferienlenk's sustainability efforts. Open communication about practices and impacts builds trust within the community. Financial Responsibility and Tax Contributions: Even during challenging times, Ferienlenk remains profitable and continues to fulfill all tax obligations without interruption, demonstrating financial responsibility and commitment to the community. Importantly, this has been achieved without any governmental subventions, underscoring the company's independence and self-sufficiency.
Muppy currently operates in five major cities across Spain, positioning itself as the leader in the Spanish coliving market. By the end of 2024, we plan to make our first international expansion into Portugal, specifically Lisbon and Porto, marking the first of many countries in our growth strategy. Fostering Long-Term Innovation and Impact: Leadership in Spain: Our aim is to consolidate our position as the leading coliving provider in Spain, setting industry standards for quality and service. International expansion: The expansion to Portugal is the initial step in our broader international growth plan, paving the way for further expansions into other countries. Technological innovation: We continuously enhance our platform with advanced technologies like AI algorithms for resident matching, smart locks (Akiles), and digital contract signing (Sign Now), ensuring a superior user experience and operational efficiency. Community building and sustainability: We focus on creating vibrant, sustainable communities that foster social interaction and environmentally responsible living.
At Habyt, we prioritize affordability, flexibility, and community. Our mission is to provide affordable living spaces that redefine modern city living, allowing tenants to reside in central locations in a more cost-effective manner. By offering flexible and co-living solutions, we create more housing options worldwide, fostering a strong sense of community and enabling tenants to thrive in their new environments. This approach not only addresses the housing shortage in major cities but also promotes social cohesion and inclusivity. Our shared spaces are thoughtfully designed to help tenants connect with their peers, facilitating integration into the local community. This engagement helps create vibrant, interconnected communities where both tenants and local residents benefit from shared experiences and mutual support.
Our visual identity, with its utilitarian design and clear messaging, resonates strongly with individuals seeking straightforward housing solutions. This consistent branding helps build trust and recognition. We engage our user through content marketing by sharing informative blog posts, videos, and social media posts that address common housing concerns, moving tips, and city guides, among other relevant topics. For our B2B community, we leverage our functional visual identity to appeal to businesses and partners by reflecting our reliability and professionalism. We establish ourselves as thought leaders in the shared living sector by sharing industry insights and market trends. Furthermore, we run collaborative campaigns with partners and corporate clients, showcasing the benefits of partnering with Habyt and fostering long-term business relationships.
At Habyt, we prioritize affordability, flexibility, and community. Our mission is to provide affordable living spaces that redefine modern city living, allowing tenants to reside in central locations in a more cost-effective manner. By offering flexible and co-living solutions, we create more housing options worldwide, fostering a strong sense of community and enabling tenants to thrive in their new environments. This approach not only addresses the housing shortage in major cities but also promotes social cohesion and inclusivity. Our shared spaces are thoughtfully designed to help tenants connect with their peers, facilitating integration into the local community. This engagement helps create vibrant, interconnected communities where both tenants and local residents benefit from shared experiences and mutual support.
Our visual identity, with its utilitarian design and clear messaging, resonates strongly with individuals seeking straightforward housing solutions. This consistent branding helps build trust and recognition. We engage our user through content marketing by sharing informative blog posts, videos, and social media posts that address common housing concerns, moving tips, and city guides, among other relevant topics. For our B2B community, we leverage our functional visual identity to appeal to businesses and partners by reflecting our reliability and professionalism. We establish ourselves as thought leaders in the shared living sector by sharing industry insights and market trends. Furthermore, we run collaborative campaigns with partners and corporate clients, showcasing the benefits of partnering with Habyt and fostering long-term business relationships.

While assembling our OpenSource Boom-Handbook we have visited multiple factories and analysed the production, handling and logistic process oof various Biobased construction companies. This has resulted in a predefined set of parameters that pre-inform the Designers and Architect. By providing feed-forward to our design team we have been able to maximise qualitative output for the Architectural Designs. The Do's and Don'ts have been pro-actively communicated, which results in higher quality design output. The result is we have 8 Genotype Architectural Designs which can be applied to a wide variety of locations and making them context specific (Phenotype). The speed of replication is unique in the Design and Development industry. The industry status-quo is toe start every assignment with a new design. The design will go through intensive and time consuming iterations to make the design fit for production standaars. We at Boom do it the exact opposite way: we start with the parameters and limitations from the factory and production process and feed these parameters into the design process. We act on our factory-first principle. By understanding and granting the logics of production and manufactoring, we are able to reach a very high level of cost-efficiency. Minimising material wast, minimising nog-standard dimensions , while maximising design freedom. Boom has prove to be capable of showing vertical integration of the Design and Mannufacturing industrie.
The Boom Collection can be replicated at any location. Replication of differentiated design has not been prove before. We see a tendency towards product-standardization, we rather advocate process-standardization in order to realise Mass-customization at a reasonable cost. We can Replicate at Scale. Unique projects for a lower cost!

CIVIT’s branding elements and marketing campaigns are designed to foster interaction and engagement: - B2C Engagement: We will use social media campaigns, community events, and content marketing to engage with citizens. Our Roommate Matchmakers’ Match & Mingle Series is a prime example of how we bring people together and create a sense of community, building the demand for the coliving experience. The goal is to normalize sharing at all ages and introduce shared living models to the masses, to make shared living the preferred way of living, not just a last-resource option. - B2B Engagement: We engage with business partners through industry events, strategic masterminds, and collaborative projects. Our participation in the Coliving Conference and other industry events is aimed at building strong B2B relationships. - Facilitating Interaction: Our upcoming marketing campaigns will encourage interaction among users through community-driven events, online forums, and interactive content. The CIVIT Navigator also plays a key role in connecting residents and fostering community engagement. - CIVIT Pioneers Program: This initiative selects the first 100 citizens of the CIVIT Nation to build the ecosystem with us, empowering our citizens to create the nation from the people, for the people. This program fosters a sense of ownership and active participation among our community members. - Thought Leadership and Podcast: We aim to become a thought leader in the industry by creating a platform for conversations through our podcast, especially focused in the US. This allows us to engage with our audience on current trends, challenges, and innovations in shared living.
CIVIT Navigator is designed for seamless integration with other systems commonly used in the coliving and property management sectors. Our API supports integration with: - Property management systems (PMS) - Customer relationship management (CRM) tools - Maintenance management software - Communication platforms - Among others! For example, in our upcoming pilot project with Propolis, CIVIT Navigator will integrate with their existing property management system to streamline onboarding processes and enhance member communication. This integration will showcase how our tool can work harmoniously with other systems to deliver a cohesive and efficient user experience.
1Branding Elements: 1. Consistent Visual Identity: We maintain a consistent visual identity across all touchpoints, including our website, social media, physical spaces, and marketing materials. This includes our logo, color palette, typography, and imagery. Consistency helps build brand recognition and trust among our communities. 2. Storytelling: We use storytelling to convey our brand values, mission, and vision. Our content includes member stories, behind-the-scenes looks at our events, and features on our community projects. This humanizes our brand and makes it relatable. Marketing Campaigns: 1. Social Media Engagement (B2C): Platforms: We are active on Instagram, Facebook, LinkedIn, and Twitter, each with tailored content strategies. Content: We share high-quality photos and videos of our spaces, events, and community activities. We also post educational content, industry news, and tips for entrepreneurs and digital nomads. Interaction: We engage with our followers through comments, direct messages, and interactive stories (polls, Q&As, etc.). Our 15% engagement rate on Instagram with 2,356 organic followers reflects the effectiveness of this approach. 2. Referral Code Program (B2C): We encourage our current members to refer friends and colleagues by offering them a 10% discount on their next stay and providing the new member with a 10% discount on their first month. This program boosts community growth and reinforces member loyalty. 3. Partnerships and Collaborations (B2B): Events: We partner with startups, entrepreneurs, and local businesses to host events such as workshops, networking sessions, and open houses. These collaborations enhance our visibility and credibility within the entrepreneurial community. Co-Creation: We work with influencers and content creators to co-create social media content and host events, expanding our reach and engaging new audiences. Like Karisma Living, Bezchmezh; Ladies in Barcelona, Xavi Pirla, Aura Events, marketing agencies, guest speakers and other startup hubs like Tech Barcelona. Influencers: We started a star entrepreneur program, where we collaborate with an entrepreneur with a remarkable trajectory to live in the house and share their experience for a season. This year we will bring Alan King (Forber 30 under 30) 4. Social Club Sessions (B2C and B2B): Our Social Club Sessions include professional workshops, wellness classes, and recreational activities. These sessions provide value to our members and foster a sense of community. We often invite industry experts and local entrepreneurs to lead these sessions, creating opportunities for learning and networking. 5. Open House Events (B2C and B2B): We regularly host open house events where potential members and partners can tour our facilities, meet our community, and participate in sample activities. These events are a great way to showcase our brand and build relationships. 6. Newsletter and Email Campaigns (B2C and B2B): We send out regular newsletters and email campaigns to keep our community informed about upcoming events, new services, and special offers. These communications are personalized and segmented to ensure relevance and engagement. 7. Feedback Integration: We actively seek feedback from our members through surveys, suggestion boxes, and community meetings. This feedback is used to improve our services and tailor our marketing campaigns to better meet the needs and preferences of our community.
We embed social, environmental, and economic impact by implementing sustainable living practices and engaging with local communities through partnerships. Our impact is measured by occupancy rates, customer satisfaction scores, and environmental assessments, ensuring continuous improvement and meaningful community engagement.
MILESTONE Living embeds social, environmental, and economic impact into our operations by adopting sustainable solutions as a standard. We engage with local communities through partnerships and offer the MILESTONE Passport to residents for travel opportunities. We measure and report our impact through occupancy rates, customer feedback, and sustainable practices.
- By providing cost efficient access to A rated appliances, we help reduce operational energy usage by up to *25%. - By opting for a lease model, clients are able to upgrade their appliances to not only keep up with technological advances in efficiency, but also avoid excessive degradation of performance. These appliances are then refurbished and then redeployed, giving even more affordable access to the secondary market and reducing embodied carbon within the sector. - Iterum ensures operational sustainability by utilising our Iterum IQ SaaS which utilises IoT for predictive maintenance, live asset management tracking, and an accelerated supply chain. This promotes the extended useful life of assets, thanks to timely maintenance and improved care of appliances by tenants. - The Iterum IQ software is also used to track appliance downtime, fault rate and maintenance reports to strengthen the procurement process in choosing better trusted appliances with longer useful life cycles, improving tenant satisfaction and experience. Iterum IQ also provides landlords with up to date fault logs to ensure streamlined operations and repairs. - Iterum measures the embodied carbon and operational carbon in each and every one of its deployed appliances (where IoT data is available), providing customers with carbon savings, encouraging a shift towards more sustainable appliances and behaviours. *Certified by PlanetMark
How do you embed social, environmental and economic impact into your shared living business, operations and community management? VervLife operates to Bcorp standards of ESG and is expected to become a fully certified Bcorp in Q4 2024. As such ESG runs through our operating platform. The key dimensions of this are: Supply chain: comprehensive vetting and selection of our supplier partners alongside tight contract and performance management Recruitment and approach to D&I; VervLife has a progressive approach to diversity and inclusion. We are proudly led by a woman. This percolates down to a recruitment practices on-site. Commitment to social value and ESG: we have pioneered and launched an operational carbon dashboard along with our resident wellness index. https://www.twinfm.com/article/new-real-estate-wellbeing-metric-launches How does your shared living brand and community engage with local communities / neighbours? All of our communities have community and stakeholder management plans that define the pillars of our community strategy. Our communities all have at least one charity partner and incite local community groups into the buildings to use the amenity spaces and host talks and events. On some assets we partner with charities and support groups for disadvantaged young people who stay in our communities when whenever there are rooms available that haven’t let. How does your business measure and report on its impact and sustainability? Through our carbon dashboard and resident wellness index. We also produce monthly operational reports which include a section on social impact and sustainability. These are aggregated and reviewed in our Organisational Board Meetings every month.
iLive Frankfurt fosters wellbeing and community through its thoughtfully designed social and communal spaces. The project includes dynamic areas such as the Rioca Bar, community areas with games, and kitchens for communal cooking, all of which encourage social interaction and a sense of belonging among residents. Recreational facilities, including a volleyball court, multi-sport field, and rooftop terraces with panoramic views, promote physical health and relaxation. The building’s light-filled lobby, home to a coffee shop and bar with multiple seating areas, creates an inviting atmosphere for residents to connect. These features collectively create a vibrant, supportive community environment where residents can thrive both socially and individually.
1.Referral System: Tenants who refer friends or colleagues during their tenancy receive a discount on the next month's rent or an Amazon gift card. 2.Collection of Customer Feedback and Periodic Surveys: Customer satisfaction and requests are gathered through regular surveys, leading to service improvements based on the results.To ensure a cohesive approach, Zen Desk was implemented to consistently address post-occupancy issues and enhance customer success scores. 3.Community Building Events: Regular events and workshops are held to promote interaction among residents. 4.Online Community: Operate online forums and chat groups where residents can exchange information and ask questions. A friend of a Hmlet resident attended the climbing event, saw the value of co-living and community, became interested in Hmlet, and promptly moved from his company housing to Hmlet. He moved into Hmlet Asakusa Tawaramachi and is happy with his comfortable room. He also hopes to attend an event in the near future.
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Our schemes promote community inside and outside of the building. We have developed a number of successful initiatives to ensure that our schemes create meaningful opportunities for residents and members of the local community.
Providing community areas inside the coliving space encourage communal activities. These include cooking facilities and cold storage to encourage joint or shared cooking, a study area that can be closed off for privacy, entertainment areas for social gatherings or watching broadcasts, communal outdoor space and garden with a barbeque facility. Bicycle storage is also provided to encourage this as a means of local transportation. These facilities allow for the interaction of residents and their guests to promote social cohesion and allow for events to be held within these spaces to further promote interaction. Currently underway is a publication for tenants in collaboration with artist Leigh Hobba to showcase local business through graphic design and illustrations that will continue the motifs and themes of our interior that are representative of the local area. This will help facilitate an identity of this project within the community. We have reached out to local businesses, and they have been very supportive, offering various discounts, event collaborations and reciprocal marketing arrangements. This presents an exciting possibility for ongoing engagement with the local community. We are looking forward to forging new partnerships, not only for the benefit of our tenants but to better understand and approach the needs of our community.
We use several tools to ensure that we work efficiently and economically, as well ensure scalability for future projects.​ During the design process we have designed a THE FIZZ brand book, as well as standardized room layouts. The interior designers used these tools to design interiors.​ We have several framework agreements in place with furniture suppliers, as well as IT and other suppliers to guarantee scalability for the future.​

Increase Retention Rates:

- Personalized Experience based on preferences and previous interactions (PMS notes and alerts)

- Social networks are designed for users create their own content and can provide real-time feedback

- Special promotional rates through social networks help us to increase engagement and loyalty among subscribers and attract new ones

- Special rates and promo codes including business tariffs, medium-term, and long-term stays

Support Strong Brand Ambassadors:

- Lifelong promo code “thankyou” is valid for guests who took the time to leave a review

- Creating a CJM map involves step-by-step and detailed elaboration of all touch points

- Continuous change in design elements, décor, and amenities due to guests feedback

- Branded merchandise

Variand ensures long-term durability, sustainability, and scalability through the use of high-quality components, versatile applications and its adaptive design. Metrics used to measure these aspects are the return rate (0.018% of sold products in 2020-2023) or the frequency of furniture changes by users (Case Study WERK1.4: 80% of residents at WERK1.4 changed their furniture).

We measure our carbon footprint, scope 1, 2 and 3 and it is now certified BEGES protocol. Furniture is our 2d lever of action, and we put in place a strong ""Sustainable Design"" policy that we monitor yearly. We have determined 4 objectives overall for the company and our different products (Coliving, Flatshare, Private flats):
100% of chairs are second-hand, recycled or eco-designed: 48% achieved in 2023
100% of wood is FSC-certified: 82% achieved in 2023
40% of furniture is made in Europe: 63% achieved in 2023
100% of fabrics are labelled Oekotex: 56% achieved in 2023
We have better scores in our Large projects of Coliving. For the coliving project Holla of 68 units based in Brussels for example, we achieved 90% of second-hand chairs, 86% of certified wood, and 70% of furniture made in Europe. For the project JUMO of 96 units based in Paris, we achieved 96% of the seatings eco-conceived in Europe, 97% of certified wood, and 72% of the total furniture made in Europe.
This year we also decided to measure our ""avoided carbon"". The avoided carbon calculation compares 2 scenarios: the emitted carbon of a scenario where Colonies do not exist, and the emitted carbon of the scenario where Colonies exist. Our existence is to avoid emitting 3 times what would be emitted if we did not exist. The bigger part of this avoided Carbon lies in the furniture and design: part on the sustainable design criteria (second-hand, certified wood and origin), and part on the fact we share a lot of equipment and furniture, which prevents us from creating new ones.

Criteria 5

User & community experience:

How do you foster authentic engagement, social interaction and a strong user and community experience between residents? How do you measure customer satisfaction, resident engagement and user and community experience? Please provide us with specific user data and insights (e.g. impact measures, testimonials, NPS scores, referral rates, retention rates, etc.)

Answer

Informal, Non-Binding Activities Community activities range from daily shopping trips to excursions, with participation entirely voluntary. This approach encourages organic social interaction and bonding without pressure. Welcoming and Integration Experience New residents are warmly welcomed and integrated into the community. Existing members take an active role in showing newcomers around and helping them settle in, fostering a sense of belonging from day one. WhatsApp Community Group A dedicated WhatsApp group for residents facilitates easy communication, sharing of information, and coordination of activities. Additionally, the WhatsApp Ferienlenk Mountain Village support group provides individual assistance and enhances the workcation experience.
Muppy provides an exceptional user experience by combining technology and user-centric design: Intuitive platform: Our platform is designed to be user-friendly, with a seamless interface that simplifies the booking and discovery process. One-time form: Booking is made easy with a one-time form, reducing repetitive data entry and streamlining the process. Smart technology integration: We integrate smart locks (Akiles) for secure access, and digital tools like Sign Now for contract signing, enhancing convenience. AI-powered matching: Our AI algorithm gathers data from user profiles to optimize resident matching, aiming for future automation to improve compatibility and community harmony. Responsive support: Our sales team engages with potential colivers through calls or chats, ensuring personalized service and accurate placement. Customer success: Our seamless process to create a ticket and to communicate both with the client and our external partners, allow us to easily and effectively resolve any incidents in the apartments and buildings.
The nature of our co-living product is designed to foster authentic engagement and social interactions within our community. Our shared spaces enable tenants to meet other members and forge new connections. As we scale our operations, our team remains dedicated to supporting tenants every step of the way, providing comprehensive information to ensure a smooth transition into their new homes. We focus on creating an inclusive environment where residents feel part of a vibrant and supportive community, thereby enhancing their overall living experience.
At Habyt, we are committed to fostering long-term innovation, impact, and consolidation within the wider shared living and real estate sectors through a multi-faceted approach. In addition to integrating technology for an enhanced living experience, we continually develop new product lines to meet the evolving demands of the market and the needs of our customers. We are committed to making housing more accessible by offering flexible leasing option and taking all the stress off the renting process. We have strengthened our market position through strategic partnerships and acquisitions, which have expanded our offerings and increased our geographic footprint. Over the past few years, we have also expanded into new markets with innovative projects and Flex properties that not only appeal to the needs of our tenants, but also solidify our position as a leader in the shared living and real estate sectors.
The nature of our co-living product is designed to foster authentic engagement and social interactions within our community. Our shared spaces enable tenants to meet other members and forge new connections. As we scale our operations, our team remains dedicated to supporting tenants every step of the way, providing comprehensive information to ensure a smooth transition into their new homes. We focus on creating an inclusive environment where residents feel part of a vibrant and supportive community, thereby enhancing their overall living experience.
At Habyt, we are committed to fostering long-term innovation, impact, and consolidation within the wider shared living and real estate sectors through a multi-faceted approach. In addition to integrating technology for an enhanced living experience, we continually develop new product lines to meet the evolving demands of the market and the needs of our customers. We are committed to making housing more accessible by offering flexible leasing option and taking all the stress off the renting process. We have strengthened our market position through strategic partnerships and acquisitions, which have expanded our offerings and increased our geographic footprint. Over the past few years, we have also expanded into new markets with innovative projects and Flex properties that not only appeal to the needs of our tenants, but also solidify our position as a leader in the shared living and real estate sectors.
With our 8 parntnering architectural offices we have committed ourselves making high quality living ennvironments affordable to all. In the realm of co-living we actively contribute our solutions to making thriving neighbourhoods for our Urbanisation agendas. We need to look after high quality housing, while minimising our environmental footprint. With Boom we take our repsonsibility to do exactly that! The apartment-block designs are fit for rental, buy as well as Co-Living operations. The versatile set-up of our designs makes them robust in the implementation in our 21st century societies which is in high demand for afforable, yet qualitative housing models.
CIVIT fosters long-term innovation, impact, and consolidation through: - Technological Innovation: Our use of AI technology in CIVIT Navigator sets a new standard for community management and resident engagement. - Sustainable Impact: We promote sustainability through our eco-friendly practices and community-driven initiatives. - Industry Consolidation: By creating a universal platform for shared living, we are leading the way towards a more connected and cohesive shared living sector. - Continuous Improvement: Our commitment to gathering feedback and adapting to the needs of our users ensures that we remain at the forefront of innovation in the shared living industry.
CIVIT Navigator leverages cutting-edge AI technology to revolutionize community management in shared living environments. Key innovations include: - AI-Powered Community Management: Provides personalized support and services to residents, enhancing their living experience and fostering a sense of community. - Real-Time Analytics and Feedback: Uses data to continuously improve community operations and resident satisfaction. - Decentralized Community Governance: Promotes self-management and community-led initiatives, empowering residents and reducing the burden on operators. By addressing the unique challenges of the coliving sector with innovative solutions, CIVIT Navigator is fostering long-term impact and consolidation within the shared living and real estate industries. Our tool supports sustainable growth, improves operational efficiency, and enhances resident satisfaction, driving the future of communal living.
At Circles House, we are committed to driving long-term innovation, impact, and consolidation in the shared living and real estate sectors through a combination of strategic initiatives, community engagement, and continuous improvement. Our approach is multifaceted, focusing on creating a sustainable and scalable model that benefits both our members and the broader industry. Innovation: 1. Co-Creation and Agile Methodologies: We prioritize co-creation with our community, involving our members in the design and improvement of our spaces and services. By adopting agile methodologies, we can quickly implement feedback, test new ideas, and iterate on our offerings. This approach ensures that our services remain relevant and responsive to the evolving needs of our members. 2. Smart Technology Integration: We leverage smart home technologies and digital tools to enhance the living experience. From keyless entry systems to smart thermostats and energy-efficient appliances, our spaces are designed to offer convenience, security, and sustainability. Our mobile app allows members to manage their stay, book amenities, and participate in community events seamlessly. 3. Data-Driven Decision Making: We use data analytics to gain insights into member preferences, optimize space utilization, and improve operational efficiency. This data-driven approach allows us to make informed decisions that enhance the member experience and drive business growth.
MILESTONE fosters authentic engagement and social interaction through thoughtfully designed common areas and a variety of social events. We measure customer satisfaction and resident engagement using metrics such as event attendance, NPS scores, and referral rates, continually enhancing the user and community experience.
We foster authentic engagement and social interaction by documenting and analyzing event attendance and investment. We measure customer satisfaction through NPS scores, feedback, and referral rates. Our initiatives, like the Brand Ambassador program and local collaborations, enhance community experience and ensure that we meet the evolving needs of our residents.
**Community Initiatives:** - Iterum are involved in facilitating free Climate Fresk events for local communities in South London to help create a better understanding of the cause and effects of climate change. Helping to empower communities to make climate positive decisions. **Local Employment Opportunities:** - Iterum partners with local distribution and service providers, operating nationwide, creating job opportunities and bolstering economies across the UK.
How do you foster authentic engagement, social interaction and a strong user and community experience between residents, and in particular as you scale operations? Our on-site teams are supported by our sector-leading Verv::Lab team to develop their member engagement and wider community strategies. Our members app helps us to deliver first class resident engagement across our portfolio of co-living communities. In our experience, community within our buildings is at it’s best and most engaged when we empower our members to take ownership and actively participate in their own communities. Across our communities we appoint community champions that are drawn from the member’s community. These members support the on-site teams to host events and undertake welcome sessions for new members entering our co-living communities. How do you measure customer satisfaction, resident engagement and user and community experience? We use software called Reviewpro to aggregate our online review scores from across the internet. This pulls in both short and long stay review platforms such as booking.com, Homeviews, Google reviews, Airbnb and more. Resident experience objectives form part of our on-site personnel’s performance targets and appraisal process. We also send out resident satisfaction surveys on on a quarterly basis providing residents with the opportunity to provide us with direct feedback on how heir communities are being managed. Please provide us with specific user data and insights (e.g. impact measures, testimonials, NPS scores, referral rates, retention rates, etc.) Some of our online reviews and for our co-living communities are below. ARK Canary Wharf 3.73 / 5 Homeviews 3.6/ 5 Google reviews 7.3 / 10 Booking.com ARK Wembley 4.31 / Homeviews 3.7 / 5 Google Reviews 8.4 / 10 Booking.com The Apiary Ealing 5 /5 Google Reviews The average length of tenure across our co-living portfolio is just over 12 months.
To assess the impact of our student housing project on staff, residents, and locals, we will employ a combination of qualitative and quantitative metrics. We will gather feedback from our staff to gauge their excitement and satisfaction working on such an innovative project. Regular surveys and team meetings will help us understand their experiences and identify areas for improvement. The rate at which units are leased and the total number of leases signed during and after the building's completion will provide quantitative data on market demand and the project's attractiveness to potential residents. Monitoring how much time residents spend within the building, particularly in common areas and amenity spaces, will offer insights into the building's functionality and appeal. This can be measured through usage data from access control systems and resident surveys. We will also track the usage rates of various amenities, such as fitness centers, communal lounges, and study areas. High utilization rates would indicate that these spaces are meeting residents' needs and contributing to a positive living experience. Participation in outdoor activities and events organized by the management will be recorded, and feedback from these events will help us understand their popularity and effectiveness in fostering community engagement. Surveys and feedback forms will be regularly distributed to assess the overall happiness and satisfaction of both residents and staff. Metrics such as retention rates, renewal rates, and testimonials will provide additional qualitative data. Since the building is about to fully open soon, these assessments will be conducted over the coming months, allowing us to gather comprehensive data and make informed decisions to enhance the living experience for everyone involved.
Provide Educational Programs 1.Business Meetups: We collaborate with the Tokyo Innovation Base (a business support center operated by the Tokyo Metropolitan Government) and private companies to help residents who wish to develop their businesses in Tokyo. These meetups facilitate interactions and business promotion among residents. 2.Professional Workshops: We offer regular workshops for our staff to enhance their hospitality and property management skills. 3.Language Classes: We provide Japanese and English language classes for foreign residents and staff. This not only improves the convenience of daily life but also facilitates communication with locals. Community Events 1.Cultural Exchange Events: We regularly hold events such as sake brewery visits, cooking classes, tea ceremonies, and calligraphy workshops. These events allow our multinational residents to interact with local residents. 2.Professional Networking: We organize events and meetups for residents and staff to network across various industries and professions. Conflict Resolution Initiatives and Examples Establish Open Communication Channels Consultation Desk: We have established a consultation desk where residents and staff can freely discuss concerns. When problems arise, we respond promptly with typical Japanese hospitality.
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We have been able to demonstrate genuine long term impact for local communities through our schemes. Our work on these initiative and in guidance for the future sector will ensure the co-living industry continues to thrive.
At Milijo Developments, we embrace the challenge of redefining coliving as cities expand and compact living becomes essential. Coliving represents more than efficient use of space; it embodies our commitment to fostering human connections in an increasingly disconnected world. Our mission from the start was to change perceptions of Co-living in Australia - from a novel, transient space for the young, to a viable, sustainable long-term solution for all ages. Through a deep exploration of spatial psychology and design, Milijo Developments formulated a set of priorities and principles that guided our vision for five years. Having a clear vision to refine and elevate Co-living enabled us to direct our team’s efforts and resources towards what mattered most. We believe that establishing our mission was fundamental in the success of the product. Whilst we have only just opened and are not able to offer any quantifiable impact data, initial reception has been overwhelmingly positive, validating our belief that through design we have created spaces that will thrive as vibrant community hubs. Looking ahead, we aspire to expand our concept into tailoring Co-living specifically for single parents and seniors and complementing these units with versatile mixed-use offerings. Our goal is to nurture inclusive ecosystems where every resident feels supported and valued. At Milijo Developments, we are proud of what we have accomplished as a team, and as a family in our first project. We are extremely grateful for the opportunity and look forward to increasing our knowledge and capacity to give back to the community.

The range of apartments available at THE FIZZ Leiden is varied: from independent studios for 1 person with their own private kitchen and bathroom, to larger apartments with an additional bedroom for couples. THE FIZZ Leiden also offers apartments suitable for disabled people.​

The studios are fully furnished to make the move-in as smooth as possible. Each apartment features a pantry kitchen, ensuite bathroom, study corner, comfy bed, and generous storage space.​

The tenants can create their own oasis of homely well-being. The furniture can be placed in the way that suits them the best. At THE FIZZ Leiden they get the frame but can design their space according to their own ideas. ​

Community Events,

Recreational Activities,

Cultural Events,

Cross-Booking Stand in Lobby,

Guests and visitors workshops,

Trusting strategies (respectful communication without imposition or restrictions, bright, eye-catching signage, monitoring of community chat)

Qualitative data from interviews with residents at WERK1.4 Coliving highlight how the furniture's flexibility and customizability help users feel emotionally connected to their spaces. Residents reported high levels of satisfaction with the ability to personalize and adapt their environments, which enhances their sense of home and community. Quantitative data shows that over 80% of residents engaged with the furniture by moving, adding, or removing pieces, and over 20% exchanged furniture with others, indicating a high level of interaction and community building.

Last year, in June 2023, we conducted a tenant survey in our current coliving houses. Unfortunately, this survey is partially valid, as we only had coliving Houses (15 to 20 tenants maximum) open at the time, and we now have several large Coliving Residences (80 units in average), where I believe the experience is a bit different.
That being said, we had pretty satisfactory results as most of our tenants loved the design and considered it cosy and warm. We learned that 90% of our tenants met in our semi-commons every week, or even every day, comforting us with the idea the semi-common is the centre of the community experience, especially with an open kitchen. 55% of our tenants would also work from the living room, proving this space is used during meal time but also the day.
We can't wait to launch this year's tenant survey and have feedback on the Large residences and the way they live in the space.